Christmas is 73 days away · Production takes 7–14 days — order early See the collection

Production

How Our Mascot Costumes Are Made

Every costume is designed, sewn, assembled and checked at our own factory, then packed and shipped with tracking. Here are the stages it goes through, and what you see along the way.

Seven stages

From an idea to a packed box

Catalog models and custom characters go through the same stages. For a custom character you approve the key ones yourself.

  1. Idea and design

    It starts with a design from our catalog or with your brief: a logo, a drawing or a photo. Our designers draw the character in color.

    You see: the sketch of your character, to approve before any work begins (custom orders).

  2. 3D model and patterns

    We build a digital model of the character to get its proportions right, and prepare the patterns for the head, the body and the outfit.

  3. Materials

    We pick faux fur, fleece and fabrics in the character’s colors, and foam for the head frame.

  4. Cutting and sewing

    Our sewing workshops cut and sew the jumpsuit, the gloves, the shoes and the outfit.

  5. Head, painting and assembly

    The head is shaped on a foam frame and covered, our artists paint the face and the details, and all the parts are fitted together.

    You see: photos of the head frame before the faux fur goes on, so you can still ask for changes (custom orders).

  6. Quality control

    Our quality control team checks the finished costume, and we film it.

    You see: photos and a video of your own costume before it ships.

  7. Packing and shipping

    The costume goes into a protective cover bag and a box, with a commercial invoice and a packing list, and leaves with EMS tracking.

    You see: a tracking number to follow the parcel to your door.

Our factory

Our own departments, from the sketch to the box

Each stage has its own team. We don’t resell other makers’ costumes.

  • Design studioSketches and character design.
  • Experimental labNew shapes, materials and techniques.
  • 3D modelingDigital models and proportions.
  • Cutting and sewingBodies, limbs, outfits and accessories.
  • Art studioPainting, faces and finishing touches.
  • Fitting roomPrototypes and fittings on a performer.
  • AssemblyThe head, the body and the details come together.
  • Quality controlChecks, plus photos and a video of each costume.
  • Packing and shippingBoxing, documents and dispatch.

Technology and handwork

We combine modern tools with a lot of handwork on faces, faux fur and details.

  • 3D printing
  • Laser cutting
  • Plotter cutting
  • Vacuum forming
  • Hand finishing

Materials and construction

What our mascot costumes are made of

These numbers come from the specifications of the 999 mascot costumes in our catalog; every model page lists its own.

  • Head on a foam frame

    The head is built on a shaped foam frame: 866 models list it in their specification.

  • No real fur

    All 999 mascot costumes in the catalog are made with faux fur and fabrics — no animal fur.

  • Viewing area

    The performer looks out through the eyes in 525 models and through the mouth in 207.

  • Extra ventilation

    278 models have extra ventilation openings in the head.

  • Shoes for real work

    783 models come with character shoes on polyurethane soles.

  • Filmed in motion

    636 models in the catalog have a video of the real costume.

Other details, such as the weight or the performer height of a model, are on its page or we confirm them for your order.

What you see

Proof you get, not promises

  • Real photos The catalog shows our own costumes, and 636 models also have a video.
  • The head frame For a custom character you see photos of the head frame before the faux fur goes on.
  • Your costume Photos and a video of your own costume before it ships, and then a tracking number.

Questions about production

Can you make a mascot from our logo or brand character?

Yes. Send us your logo, a drawing or a photo. Our designers turn it into a sketch, and production starts only after you approve it.

Will I see my costume before it ships?

Yes. When it is ready, we send you photos and a video of your own costume before we pack it.

How long does production take?

It depends on the model and the order. In-stock models are ready to ship; for models made to order and for custom characters, we confirm the timeline before you pay.

Are the photos in the catalog real?

Yes. Catalog photos show our own costumes, and 636 models also have a video of the real costume.

Do you ship abroad?

Yes. We ship by EMS with a tracking number. Import duties and VAT are paid by the recipient under local rules.

Have a character in mind?

Send us a logo, a drawing or a photo: you approve the sketch before anything is sewn. Questions? Ask us on WhatsApp, 24/7.

Cart0 Catalog WhatsApp